TERMS AND CONDITIONS

Grip Rip Premium Hand Tennis Gear
Please review these terms and conditions thoroughly as continuing to use this site constitutes a binding agreement.

Section 1: Introduction and Agreement

This website (“Site”) is owned by Grip Rip (Pty) Limited (“the Company” / “us” / “we”). Grip Rip means Grip Rip (Pty) Ltd (Registration number: 2025/047123/07), trading as Grip Rip in the Republic of South Africa.
The Site incorporates the Grip Rip Online Site and, except where the context otherwise indicates, references to “the Site” include the Grip Rip Online Site. The Site promotes the sale of the Company’s products as well as other products (collectively “the Products”).
These terms and conditions govern the use of the website and are binding and enforceable against any person that accesses or uses this website, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content (a “user”). By using this website, users acknowledge that they have read and understood and agree to be bound to these terms and conditions. Any user who does not accept these terms and conditions may not use this website in any manner whatsoever, including but not limited to placing orders for any of our products.

By shopping or browsing on this Site, you:
· represent and warrant that you have read and understood these terms and conditions as well as the policies displayed on this Site; and
· agree to be bound by these terms and conditions as well as the policies (collectively “the Agreement”).

Section 2: Product Pricing and Availability

The Products displayed on this Site are subject to availability. The Company reserves the right, without prior notice, to discontinue or change pricing or specifications on Products and services offered on this Site without incurring any liability whatsoever.

Section 3: Shipping Rates

We ship locally in South Africa.
Local delivery time to main centres is 3-5 business days after shipping (depending on delivery location).
Shipping for orders under R1000 is charged at a flat rate of R99.
Orders over R1000 enjoy free shipping (Excl. Digital Items).
You will receive an email as soon as your order has been shipped. The email will include a tracking number and a link to track your order.

Section 4: Exchanges & Returns

If an item is to be returned, you need to have all the original packing, labels (still on the products), and all items must be clean, unworn, unwashed & unused. Customers wishing to exchange or return merchandise must fill out the exchange form/ lodge the exchange process within seven (7) days from the received date.

Regarding returns, you will be credited with the ZAR amount of the returned item in the form of an account credit. (Please note: No returns/credit on the shipping costs.) We offer one free exchange per local order shipped within the parameters of South Africa. After that, local shipping is calculated at R99 one way. (Shipping terms and conditions apply to high-risk areas.)

To ensure that our customers have a safe returns and exchange experience, Grip Rip will handle any returns and exchanges under the CPA or the Electronic Communications and Transactions Act 2002 (“ECT Act”). We will happily accept returns or exchanges purchased through our direct sales channels, i.e. the official Grip Rip website. We cannot accept or allow any exchanges or returns purchased through a 3rd party.

Sale items:

Sale items can only be exchanged for another size (if stock is available) or an account credit in the same amount. Please note that a shipping charge of R99 is applicable to arrange a courier pick up and drop off. No returns, exchanges or refunds are allowed on gift cards, and damaged products returned without all the original packaging or washed or worn items.

Limited edition items:

Please note, we cannot guarantee the exchange of limited edition items since certain sizes might be out of stock and not made anymore.

Product quality:

Should you use your product and spot a factory fault within 7 days of receiving it, Grip Rip will then replace that item for you. Please email orders@griprip.co.za for more info.
It is important to note that while the printing on the balls is of the highest quality, the logo is likely to wear off during frequent use of the ball given the impact of hard services.
Graphics printed on shirts, bags and gloves has been done using the highest quality printing methods currently available. However, it is extremely important to follow the label instructions for washing, drying and ironing to ensure that these products remain in their original format.
Size labels on the inside of garments are not included and garments cannot be replaced if the printing on the INSIDE of a garment; splinters, fades or comes loose. As the size and care labels are worn directly in contact with the skin, we make use of softer printing to ensure a comfortable fit. This results in the printing getting faded easier and is therefore considered standard wear and tear.

The following will NOT be regarded as defects and will not entitle you to a return under this section:
· faults resulting from normal wear and tear i.e. the loss, injury, or stress to which something is subjected by or in the course of use;
· damage arising from negligence, user abuse or incorrect usage of the product;
· damage arising from a failure to adequately care for the product;
· damage arising from unauthorised alterations to the product; and
· where the specifications of a product, although accurately described on the Website and generally fit for its intended purpose, do not suit you.

Please note, the Grip Rip team will first examine the item by means of either image or physical examination. Grip Rip reserves the right to not grant an exchange if deemed that the fault is not a factory fault.
If any damage occurs outside of the 7-day window, no replacement will be made since we are unable to control how the product was used or handled in that timeframe.

Section 5: Discount Codes

Grip Rip reserves the right to remove/disable all discount codes on major sale days such as Black Friday or a Flash Sale. No previously acquired discount codes (including discount codes obtained via signing up) can be applied on such days.

Section 6: Colours

We have made every effort to display as accurately as possible the colours of the Products that appear on the Site. As the actual colours you see will depend on your computer’s monitor, we cannot guarantee that your monitor’s display of any colour will be 100% accurate. Grip Rip will not grant refunds or returns if the customer feels the product does not look exactly like that in the picture.

Section 7: Intellectual Property

All intellectual property rights, including copyright, in all materials, including trademarks, logos, photographs, images, text and other graphics which form part of the Site are owned by the Company alternatively, the Company is the lawful user thereof. Such rights are protected by both South African and international intellectual property laws. All data and information communicated to or from the Site and/or any Site information as well as the database, is the sole property of Grip Rip.
The Company grants you permission to view, electronically copy and print portions of the Site for the sole purpose of placing an order with the Company for any of the Products.
Any use of materials on the Site other than for the purpose noted above including, without limitation, the unauthorised submission, removal, modification, dissemination, copying or distribution of copyrighted or other proprietary content, without the prior written consent of the Company and/or the lawful trademark and/or copyright owner (if applicable), is prohibited and constitutes an unlawful infringement of the intellectual property rights of the Company and/or such trademark and/or copyright owner.

Section 8: Trademarks

“Grip Rip”, “Grip Rip Premium Hand Tennis Gear”, the Grip Rip logos, icons and logo font as well as the Company logo and all other marks, logos and trade names appearing on this Site are trademarks of the Company, in the Republic of South Africa, or of third parties who have authorised the Company to display such trademarks on the Site. Nothing contained on this Site should be construed as granting, by implication or otherwise, any license or right to use any of the trademarks displayed on this Site without the express prior written consent of the Company. Your use of any of the trademarks displayed on the Site or in any of its contents is strictly prohibited. You may not copy, reproduce, publish, upload, post, transmit, distribute or modify any of the trademarks appearing on this Site. You further undertake not to infringe any right of the Company or trademark owners in respect of such trademarks. The use of the trademarks on any other website or networked computer environment is prohibited.

Section 9: Unlawful Use

You shall not use this Site to send or post any message or material that is unlawful, harassing, defamatory, abusive, threatening, obscene, sexually orientated, racially offensive, profane or which violates any applicable law and you hereby indemnify the Company against any loss, liability, damage or expense of whatever nature which the Company or any third party may suffer and which is caused by or attributable to, whether directly or indirectly, your use of the Site or any of our social media platforms.

Section 10: Links and Advertising

No person, business or other website may link to any page on this Site without the prior written permission of the Company.
External hyperlinks may be provided on the Site, but such links are beyond the Company’s control. You shall not interpret the provision of such hyperlinks as constituting any relationship between the Company and any linked third party, nor as an endorsement by the Company of such third party. Hyperlinks provided on this Site to other websites are provided as is and the Company does not necessarily agree with, edit or sponsor the content of such websites. The use of, or reliance placed by you on any external links provided on the Site is entirely at your own risk.

Any advertising and other promotional material that may be displayed on the Site from time to time shall not be interpreted as constituting any relationship between the Company and any third party placing such advertising or promotional material on the Site, nor as an endorsement by the Company of such third party. Any use of, or reliance placed by you on such material is entirely at your own risk.

Section 11: Disclaimers and Exclusions of Liability

You expressly agree that use of the Site is entirely at your own risk. The Site and its contents are provided on an ‘as is’ and ‘as available’ basis and has not been compiled to meet individual requirements. It is your responsibility to satisfy yourself, prior to entering into this Agreement, that the service available from and through this Site meets your requirements and is compatible with the hardware and/or software used by you. The Company makes no representations nor gives warranties of any kind, whether express or implied including, without limitation, with respect to the Site, its contents, the accuracy thereof or any warranties or representations regarding the effectiveness of any security or encryption facilities or with regard to the availability of Products and/or delivery arrangements and times.

The Company disclaims all representations and warranties, including, but not limited to, warranties as to the availability, accuracy or content of information, Products or services, and warranties of merchantability or fitness for a particular purpose of information, goods or services.
The Company does not warrant that the functions provided by the Site will be uninterrupted or error-free, or that the Site or the server that makes it available are free from viruses or other harmful components. Save as expressly set out herein, the Company shall under no circumstances whatsoever be liable to you, including without limitation, as a result of or in connection with the Company’s negligent acts or omissions or those of their employees, agents, representatives, sub-contractors or other persons for whom in law they may be liable (in whose favour this constitutes a contract or undertaking for their benefit), for any direct, indirect, incidental, special or consequential loss or damage of any kind whatsoever or howsoever caused (and whether arising under contract, delict or otherwise), sustained by either you, the recipient of the Products or services or any other person arising from or as a result of any sale concluded in terms of this Agreement, the delivery, non-delivery, incorrect, erroneous or late delivery, the use or possession of the Products or services.

The Company, its directors, employees, sub-contractors, agents, representatives, affiliates and suppliers shall not be liable for any loss, damage (whether direct, indirect or consequential) or expense of any nature whatsoever which may be suffered as a result of or which may be attributable, directly or indirectly, to the use of or reliance upon the Site (including any information contained thereon) or the Internet. You hereby indemnify the Company from and against any loss or damage suffered or liability incurred including, without limitation, in respect of any claim or demand by any third party by reason of any act or omission on your part or that of any family member, agent or representative acting on your behalf in connection with transactions concluded on the Site and/or in terms of this Agreement and/or in relation to the receipt of Products or services supplied by the Company pursuant to any such order.

Notwithstanding any other provisions contained herein, the Company’s liability, whether in contract or delict arising from any breach of any obligation in terms of this Agreement, negligence or otherwise, shall not exceed at any time the value of the Product(s) in respect of which any such dispute or claim arises.

By accessing this Site, you warrant and represent to the Company that you are legally entitled to purchase the Products and that all the details you have provided are true and complete. Information, ideas, and opinions expressed on this Site should not be regarded as professional advice or the official opinion of the Company. You should consult professional advice before taking any course of action related to information, ideas or opinions expressed on this Site.

Section 12: Security

You agree and warrant that your username and password shall be used for your personal use only and shall not be disclosed to any third party. You agree that the Company shall be entitled, at all times, to take all reasonable steps to ensure the integrity and security of the Site, including associated applications. The content contained on the Site may be used by you for your own personal shopping and information purposes only. In using the Site you warrant that you shall not infect it with any computer programming (such as a virus) that may damage, interfere with, delay or intercept any data or information on the Site and you hereby indemnify the Company for any damage caused by any act attributable to you. Any person that delivers or attempts to deliver any damaging code to this Site or attempts to gain unauthorised access to any page shall be prosecuted.

The Company will endeavour to ensure that your personal information and/or Credit Card details (provided to Netcash Payment Gateway) are protected as they travel over the Internet. Given the current state of Internet technology, however, there is no guaranteed secure transmission of data over the Internet. Therefore, the Company cannot guarantee the absolute security of any information you transmit to us or which the Company transmits to you.

Section 13: Shipping

At Grip Rip we make use of BobGo (the majority of the time, not exclusively) to ship all our packages. BobGo represents some of the most recognized and well-known courier services in South Africa, and they offer great and professional service. Once your package has been delivered to them, it is out of our control, and they will be responsible for the delivery to you. Grip Rip is not responsible if your order has not been delivered by the estimated delivery date once we have handed your parcel over to our courier service. If there is a delay in the delivery (due to strikes, technical problems, etc.), there will not be refunds, nor is Grip Rip responsible for any lost or damaged parcels. Should this occur, it will be dealt with on a case-by-case basis.

Please allow 3-5 Business days for your order to be delivered. Shipping may be delayed on big Sale events (Product Launch Sale, Black Friday or Flash Sale). Please make sure that the shipping address provided is correct. We will not be held responsible for parcels going missing because we have not received the correct address. Please note: The courier company may contact you if they need to arrange delivery times or follow through on specific delivery instructions.

Section 14: General Terms

The Company may, in its sole discretion, suspend or terminate the operation of the Site at any time without prior notice to you and without the need to give you reasons for such termination or suspension. We may change the terms of this Agreement from time to time without notice to you. Any amendments will take effect immediately on posting of the amendments on the Site. You shall be deemed to have accepted any changed terms should you continue to use the Site.

If any provision of this Agreement is unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of the remaining terms. This Agreement constitutes the whole agreement between the parties relating to the subject matter hereof. Any indulgence of extension of time granted by the Company to you shall not be construed as a waiver or variation of any of our rights or remedies.

At the option of the Company, any dispute arising out of the Agreement may be brought in any Magistrates’ Court of competent jurisdiction, notwithstanding that the amount in issue may exceed the jurisdiction of such court. The Site is hosted and managed in the Republic of South Africa and this Agreement is accordingly governed by the laws of the Republic of South Africa. Any dispute of any nature whatsoever arising between the parties on any matter provided for in, or arising out of this Agreement, may be submitted to confidential arbitration South Africa in terms of the expedited rules of the Arbitration Foundation of Southern Africa.

Section 15: General Information

The Company’s:
· website address is: www.griprip.co.za
· email address is: hello@griprip.co.za

Section 16: Electronic Communication

When you use or visit this Site, or send electronic communications to the Site including, without limitation, e-mails or place orders for Products, you:
· consent to receiving communications from the Company electronically;
· agree that all notices, disclosures and other communications sent by the Company, including this Agreement, satisfies any legal requirements, including but not limited to the requirement that such communications should be ‘in writing’;
· agree that the Company may use your information to contact you about promotions and special offers if you have indicated during registration that you would like to receive such information. You are entitled, at any stage, to opt out of this service.
· agree that the Company may disclose your personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as otherwise required by law, e.g. for accounting purposes.

Section 17: Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content on our website or social media platform accounts that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these terms and conditions. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material or contain any computer virus or other malware that could in any way affect the operation of the online shop or this website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 18: Grip Rip Online Website Prohibited Uses

In addition to other prohibitions as set forth in these terms and conditions, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the website or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the online shop or the website or other websites. We reserve the right to terminate your use of the website for violating any of the prohibited uses.

Section 19: Grip Rip Online Site Terms

To purchase Products from the Grip Rip Online Site you may register your personal information. Registration and/or use of the Grip Rip Online Site constitutes acceptance of this Agreement by you and shall accordingly apply as between the Company and yourself.

Section 20: Online Registration

To register to buy Products, you will be required to provide us with your personal information. This includes payment details (captured by Peach Payments) and your South African delivery address and contact information to enable us to verify who you are and deliver any products that you have bought. You may be required to choose a user name and a password or elect to checkout as a guest customer. Please keep your password secret. The Company accepts no liability for any damages suffered or losses incurred as a result of the misuse or loss of your password.

In this regard, you represent and warrant that your user name and password shall:
· be used for personal use only; and
· not be disclosed to any third party.

You will be required to login with your username and password when you want to buy Products on the Grip Rip Online Site. Should you want to review and/or change any of your particulars, please go to ‘My Account’.
Guest customers will not have a registered account. You will be able to track and trace the progress of the delivery of your order using the link in the email that is sent to you. Your delivery address and contact details are required to facilitate the delivery of your order.

Section 21: Pricing

Subject to availability, the price you pay for Products will be the price shown on the Grip Rip Online Site on the date that you pay for such Products. Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations. Time-based pricing is only available during the times and dates stipulated on the Site.

The price of each Product is the price displayed on the Grip Rip Online Site. In the event of a Product being on special, this price will be displayed. All prices are quoted in South Africa Rand (ZAR) and includes VAT at the rate of 15%, unless otherwise stipulated. Delivery costs are calculated at a flat rate of R 99.

Whilst all precautions are taken by the Company to provide the correct pricing on this Site, in the event that an error does occur, the Company will make every effort to contact you to cancel the purchase and provide a full refund for the original amount paid. As such the Company will not be obliged to provide you with the affected Product at such an incorrect price.

Section 22: Privacy, Payment and Payment Security

The private information required for executing any order you place through our website, (including your personal information, credit card details, delivery address and contact number(s)) will be kept in the strictest confidence and will not be sold or made known to third parties except insofar as is required for executing your order or as permitted by law. Information collected and use thereof will be treated according to our Privacy Policy.

Credit card transactions will be acquired by Netcash Payment Gateway (“Netcash”). Netcash uses the strictest encryption; go to chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://netcash.co.za/wp-content/uploads/2025/02/Netcash-ISO-IEC-27001-2022-Certificate-2-of-3-2024-1.pdf to view their security certificate and security policy.

No credit card details are stored on the website and will be kept separate from other users’ information.
In order to protect our interests as well as yours, the Company may scrutinise transactions to prevent attempted fraud. A transaction may be refused if the Company is not satisfied that it is legitimate. We reserve the right to receive payment before shipping your order.

Section 23: Stock Availability

The Company cannot always guarantee the availability of stock. If we are unable to supply each and every Product ordered or in the quantities ordered, you nevertheless agree to accept delivery and make payment for the items correctly delivered. Stocks of all goods on offer are limited. The Company shall use its reasonable efforts to discontinue the offer as soon as stock is no longer available.
Under no circumstances will the Company be liable to you for failing to supply Products ordered by you if the shortage of stock or capacity is due to circumstances beyond the Company’s control. In such circumstances, the Company will take reasonable steps to inform you of the shortage of stock or capacity as soon as it is practicable to do so.

Section 24: Confirmation of Orders

Orders placed on the Grip Rip Online Site constitute your offer to purchase Products subject to this Agreement. Your offer is deemed to have been accepted by the Company when payment is received from the issuing bank in the case of payment via Credit Card, or when your payment reflects on the Company’s bank statement in the case of payment via EFT. Failure by the Company to formally confirm or notify acceptance shall not affect the validity of the sale or the enforceability thereof.

Section 25: Giveaways

When Grip Rip hosts a giveaway either on any of their own platforms or on the platform of another company (such as social media platforms) these terms and conditions apply. The giveaway winner will be selected by means of a random draw and the judge’s decision is final. Giveaway items are non-refundable and non-returnable. Giveaway prizes cannot be redeemed for cash. By entering a giveaway, you accept that Grip Rip or the hosting company of the giveaway has the right to make use of your contact details. You also accept that your details can be used in order to announce the winner of the prize on any platform of their choice or for additional marketing activities. Giveaway prizes are for RSA residents only and can’t be shipped abroad. Winners have to meet ALL provided criteria in order to qualify for the prize. No late entries will be accepted. Grip Rip cannot be held responsible for any fraudulent or scamming activity of any form or nature. Grip Rip reserves the right to end a giveaway at any time if need be.

Grip Rip reserves the right to pack the winner’s giveaway hamper with products of their choice (i.e. clothing and glove sizes). The value is based on the original asking price of our products. If a product is on sale or goes on sale during the campaign, the value of its original price will be used to count towards the final value of the hamper. There might also be physical prizes included in the giveaway.

Social Media Platforms Challenges:

Grip Rip will not be liable for any consequential cost, expense, loss, injury, or damage suffered by a participant. The prize mentioned in the challenge is the only prize(s) available. No transfer, substitution, or cash redemption will be awarded. Acceptance of the prize constitutes permission of Grip Rip to use content captured on the day for the purpose of advertising, promotion, and publicity in any and all media without any compensation, notification, or permission unless prohibited by law. Any prize is provided “as is” without warranty of any kind and no returns and refunds are allowed. There is only one prize even though a challenge or giveaway is or might be promoted on all of the Grip Rip social media platforms.

Section 26: Promotions

Terms and Conditions for Free Shipping Codes Promotions:
1. Expiration Date: Free shipping codes issued through email campaigns have clearly stated expiration dates.
2. Validity Period: Customers must use the free shipping code before the expiration date. Any attempts to use the code after this date will not be honoured.
3. No Extensions: Extensions or reissues of expired free shipping codes will not be provided. It is the customer’s responsibility to redeem the code within the given timeframe.
4. Non-transferable: Free shipping codes are non-transferable and can only be used by the recipient of the email.
5. One-time Use: Each free shipping code is valid for a single transaction only. Multiple uses of the same code will not be accepted.
6. Changes and Amendments: We reserve the right to change these terms and conditions at any time. Any changes will be communicated through our official channels.
By using the free shipping code (during the time of the promotion), customers agree to these terms and conditions.

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Cookie Policy

Last updated: 11 May 2025

1. Introduction

Welcome to Grip Rip! We are committed to protecting your personal information and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

This policy complies with the Protection of Personal Information Act (POPIA) in South Africa and the General Data Protection Regulation (GDPR) in the European Union.

By using our website, you agree to the terms of this policy.

2. What Personal Data We Collect

We may collect the following types of information:

• Personal identifiers: Your name, email address, phone number, delivery address, etc.
• Transaction information: Purchases, order history, and payment details (handled securely via third-party processors).
• Device data: IP address, browser type, device information, and cookies.
• User preferences: Saved items, Wishlist, language preferences, and cookie choices.

3. How We Use Your Data

We only use your personal data when the law allows us to, including:

• To process your orders and deliver products.
• To communicate with you (e.g., order updates, newsletters).
• To respond to inquiries or support requests.
• To improve our website, marketing, and customer experience.
• To comply with legal obligations.

4. Legal Basis for Processing

Under POPIA and GDPR, we process your data based on:

• Consent (e.g., for marketing or analytics).
• Contractual necessity (e.g., to fulfil your order).
• Legal obligations (e.g., tax or accounting records).
• Legitimate interest (e.g., site security and fraud prevention).

5. Sharing Your Data

We do not sell your personal information. We may share your data with trusted third parties for:

• Payment processing (handled by NetCash).
• Courier/delivery services.
• IT and marketing support.
• Legal or regulatory authorities if required.

All third parties are bound by confidentiality and data protection obligations.

6. Cookies & Tracking Technologies

Our website uses cookies to:

• Ensure proper functionality.
• Remember your preferences.
• Understand user behaviour for performance insights.
• Provide relevant marketing content.

You can manage or withdraw your consent at any time by using our cookie settings or your browser controls.

Cookie Types We Use:

• Essential Cookies – Required for site operation.
• Analytics Cookies – Help us improve functionality and user experience.
• Functionality Cookies – Remember preferences.
• Marketing Cookies – Deliver personalized ads and offers.

To learn more, please review your cookie settings or contact us.

7. Your Rights

You have the right to:

• Access your personal data.
• Correct or update your information.
• Withdraw consent at any time.
• Object to certain processing activities.
• Request data deletion (where applicable).
• Lodge a complaint with a regulatory authority.

Contact our Information Officer at:
📧 hello@griprip.com
📞 082 209 0625 – Grip Rip Business WhatsApp line
📍 31 Bakwena Avenue, Southdowns Estate, Centurion

8. Data Retention

We keep your data only for as long as necessary for the purpose for which it was collected or as required by law.

9. Data Security

We use physical, electronic, and procedural safeguards to protect your data from loss, misuse, unauthorized access, or disclosure.

10. International Transfers

If your data is transferred outside South Africa, we ensure it is protected by adequate legal safeguards (such as standard contractual clauses or adequacy decisions).

11. Updates to This Policy

We may update this policy from time to time. Any changes will be posted here with the updated date. We encourage you to review it regularly.

12. Contact Us

If you have questions or want to exercise your rights, please contact:

Grip Rip Privacy Officer
📧 hello@griprip.com
📞 082 209 0625 – Grip Rip Business WhatsApp line
📍 31 Bakwena Avenue, Southdowns Estate, Centurion